MONROE™ | LUXURY TEDDY COAT
MONROE™ | LUXURY TEDDY COAT
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Shipping Information
Shipping Information
Delivery usually takes between 5 and 7 business days after dispatch. You will receive a tracking link as soon as the package leaves our warehouse.
Please refer to our Shipping Policy.
Material: Crafted from premium-quality fabric with a soft teddy lining, ensuring exceptional warmth and comfort.
Closure: Features a double-breasted button design for a secure and timeless fit.
Style: Inspired by the classic trench coat, offering an elegant silhouette that enhances your figure.
Care Instructions:
- Cleaning: Dry cleaning is recommended, but hand washing at 30°C is also an option.
- Drying: Lay flat to dry; avoid tumble drying.
- Ironing: Non-iron fabric; gently steam if needed.
Water-Repellent: Provides protection against light rain, keeping you stylish and dry.
The Ultimate Winter Coat
Stay warm and chic with the Monroe Coat, featuring a luxurious teddy lining and a timeless trench coat silhouette. Combining comfort with elegance, it's the perfect choice for both everyday wear and special occasions.
With Monroe, you'll stay cozy while looking effortlessly stylish all season long.
Elegance Meets Comfort
The Monroe Coat blends timeless sophistication with practicality, featuring double-breasted buttons and a wide waist belt for a refined, elegant look.
More than just outerwear, it’s a statement piece designed to keep you stylish and comfortable throughout the season.
Why Choose Heelts
At Heelts, we focus on everyday fashion you can actually wear. We select versatile pieces with clean design, comfortable fits, and clear product details—so you can shop confidently and style effortlessly.
Shipping information
We currently ship only within the United Kingdom. Orders are processed within 1–2 days and typically delivered within 4–5 days (around 5–7 business days from purchase).
Returns & guarantee
Your satisfaction matters. That’s why we offer a 14-day return policy if you’re not fully happy with your order.
We make everyday style simple. Discover wearable pieces, clear pricing, and a smooth shopping experience from checkout to delivery.
Enjoy fast UK delivery and a 14-day return policy — shop confidently with Heelts.
FAQs
Heelts Q&A
How long will it take for my order to arrive?
The estimated total delivery time is 5 to 7 business days from the date of purchase.
We process all orders within 1–2 business days, and shipping is handled by DHL.
You will receive a tracking number by email as soon as your order is dispatched.
Do you ship throughout the entire United Kingdom?
Yes, we currently ship to all regions of the United Kingdom.
Can I return a product if I’m not satisfied?
Yes. You have 14 calendar days from the date of delivery to return a product, as long as it is unused and in its original packaging.
In cases of change of mind, return shipping costs will be your responsibility.
What should I do if I receive a defective or damaged product?
Please contact us immediately at info@heeltsuk.com, including photos of the item and your order number.
We will cover all return shipping costs and offer you either a replacement or a full refund.
How can I contact customer service?
You can reach us by email at info@heeltsuk.com, by phone at +44 151 929 2601, or via Instagram or Facebook (@heeltsuk).
We typically respond within 6 to 24 hours (Monday to Friday).
Can I exchange a product for another model or size?
Yes. You can request an exchange within 14 days of delivery.
The item must be in perfect condition.
Write to us with your order number and the model you would like, and we will guide you through the process.